Reporting a repair
Report your repairs to us. We aim to resolve any issues as quickly as possible.
Contact information
Phone: 0800 197 0020 (24hrs) or, for heating repairs, 0800 197 0022 (24hrs).
Our Customer Services Team will take your repairs between Mon - Friday 8.30am to 4.30pm.
Fax: 01434 611401
Online: Report a repair form
Email: IPS_Gas_Team@isoshousing.co.uk (heating only)
In writing or in person at:
Milecastle Housing
Beaufront Park
Anick Road
Hexham
Northumberland
NE46 4TU
If you would like to send us any comments, feedback or improvement ideas for our heating service please fill in our Heating Services Form