Reporting a repair
Report your repairs to us. We aim to resolve any issues as quickly as possible.
Working for us
We believe that our people are our greatest asset. People are at the heart of our business and our success depends on getting the best from them. Our people are not only the face of our organisation, but also the spirit behind our continued success.
Milecastle is made up of people from all backgrounds and communities. Whatever your age, gender, disability, ethnicity, religion or sexual orientation, you will be valued as an individual and recognised for your skills and personality alone.
We are committed to developing our people to achieve their full potential and invest in our workforce. We know that developing our people means developing our business.
In addition to great career opportunities, we offer excellent benefits and family friendly policies that reflect a more flexible approach to work.
If you are interested in finding out more about working in an ambitious and dynamic organisation, click on latest vacancies to view our current opportunities.
Staff testimonials
"Means I can make a difference
Involves me in helping tenants and other members of the Group
Love coming to work!!!
Enthusiastic about the changes we are going through
Care about the people I help
Always optimistic about what can be achieved
Strong management for guidance
Two days running are never the same
Lets me input my ideas for improvement
Enjoy job satisfaction."
Audrey Dinning
Call Handler
Milecastle Housing
"When I first joined the company I had very little experience in this particular part of the housing sector. Someone took a chance on me and I was given the opportunity to show what I could do. Everyone was very helpful and supportive which still continues today and having been with the company for almost 10 years now I find I can return the support, which is satisfying. Although the company has grown considerably in those years everyone knows everyone else and there is still a family culture, especially with immediate colleagues. I am not saying everything goes smoothly all the time but I know I have people I can rely on. On a personal note I have been give the opportunity to expand my knowledge in other areas within the Isos Group and carry out community work in work time. Having flexitime is a bonus because of my family commitments. My job is very varied and I can never be sure what might crop up in the course of the day, which makes it interesting."
Carol Simpson
Housing Assistant
Milecastle
